Retail

Companies from the consumer goods industry operate in a mature market with global business relationships in regional fragmented structures. Countless suppliers as well as the retail trade itself strive for bigger cross company cooperation. In this sphere Business Networking or Business Collaboration is a deciding success factor.

Through technological advancement, globalisation and increasing transparency the following developments stand out:

  • Efforts to achieve size advantages in order to reduce costs and extend the customer profile
  • Concentration on particular market segments and core competences to guarantee higher margins
  • Leaning towards mass production due to increasing price competition whilst at the same efforts to generate added value, to minimise stocks and to increase the reliability of delivery
  • The efforts of both industries, retail and consumer goods producers to receive information on end customers about the customer process, ranges from traditional means like customer cards right up to new approaches like the personalization of internet shops
  • Marketing as a brand identifies increased outsourcing of production on the part of the manufacturers who concentrate more and more on the marketing, sales and quality assurance areas. From the point of view of retailers, marketing own brands is aimed at more and more and the advantages of the entire customer sales data translates into the answer to the customer process
Customers demand comprehensive solutions to their problems. Ideally these should all come from the same place and be accessible without geographical or time restrictions.

S&T and IMG are following an integrated approach right from strategy to implementation. The main focal points of activity are the arrangement and formulation of global and local processes on a business and IT level.

Services offered:

  • Freshly sourced fruit and vegetables
  • Real time branches
  • Cockpit Solutions
  • Category Management
  • Process automation and innovation with new technology like e.g. RFID or mobile solutions
  • Optimisation of purchasing processes, refund management
  • Networked product control
  • Marketing & sales management
  • Business Networking Strategy
  • Global IT-Management
  • Enterprise Management
  • Customer Relationship Management
  • Supply Chain Management
  • Enterprise Portal
  • Systems Integration

Selected retail customers

various countriesLeder & Schuh
Mercator
AlbaniaBritish American Tabacco
AustriabauMax
DM Drogerie
Zielpunkt
Pfeiffer
Bosnia-HerzegovinaBritish American Tobacco – BiH
FIS Vitez
PHILIP MORRIS BH
CroatiaMetro
Czech RepublicHornbach
GermanyAdidas
Campari
Coca Cola
Compass Group
Deutsche Post
Dr. Oetker
EDEKA
Henkel
Kraft Jacobs
Reebok
REWE
Tchibo
PolandAgapes
Amrest
Auchan
Cilija
Deichamann
DigitalStore
H&M
HDS
Jutrzenka – confectionery
Leroy Merlin
MacroArt
McDonalds
OBI
RomaniaA&D Pharma
GERMANOS
CORA
RussiaDanone
Kraft Foods
Pilkington
Sportmaster
SerbiaDirect Trade
SlovakiaMETRO Cash&Carry Slovakia
SloveniaMercator
Merkur
SwitzerlandSpar CH
AMAG
Bally
Bon Appetit Group
EPA
ESA
Jumbo
Lindt
Migros
Möbel Pfister
Nestlé
PostLogistics
Prodega
SV Service
transGourmet
TurkeyAdidas
Elka Kozmetik
Vestel
USADHL Global Mail
Graceway Pharmaceuticals
Respironics
Swarovski