S&T to improve the image of IT
IT must promote core businesses and increase competitiveness82% of CIOs and IT managers believe that a difficulty in conclusively demonstrating how IT contributes to business success negatively influences their budgets and leads to a reduced internal perception of IT benefits. This was the result of a study publicized by silicon.de in October 2007. 71% of those surveyed furthermore assume that a lack of opportunities to unequivocally portray the business value of their work prevents them from playing a more important role on the company's board of directors.
IT is not a factor in strategic decision-making processesThe January 2008 market survey undertaken by Omniboss, contracted by Touchpaper, "Good vs Great IT", confirms these results. The study surveyed 125 CIOs and IT managers in private and public organizations in Europe. According to the survey, almost half of those responsible for IT are not included in decision-making processes affecting important organizational changes, but are engaged only in the implementation of the project. The reason for this is that the IT department is often only perceived to be a supporting body and not a department that directly influences the value creation chain of the company. “Our daily experience shows that many IT strategies are dominated simply by the issue of cost reduction.
The maintenance of operations with decreasing financial and personnel resources eats into the capacity of those responsible for IT. Value creating issues, such as the alignment of business processes to changing market requirements or investment in IT structures contributing to customer acquisition and retention, take a back seat all too often”, explains Georg Komornyik, Regional General Manager at S&T DACH.